We offer free return shipping labels in every thrift box. This does not include International customers. We only offer exchanges to our International customers. Please email us at firstname.lastname@example.org if you are unsatisfied with your box in anyway. We want you to be happy!
We offer money back and exchanges to all our domestic customers. Email us within three days of receiving your box if you are interested in returning.
Please see the return policy for both of our boxes:
My Thrift & My Deluxe Box - You have the option to receive an additional item in your next box as an exchange OR you may get $10 refunded back to your credit card for each returned piece.
My Vintage Box & Family Box - You have the option to exchange. Just send back the item using the free return label in your box and we'll add an additional piece in your next box as an exchange.
If the item is damaged in any way we'll refund you the entire amount of the box upon receiving the item back in the mail.
***PLEASE NOTE slight damage may appear in some of the vintage clothing but we make sure there are no rips, holes, or large stains.